Waldorf Auto Repair

J.J’s solved a problem that I’d been having with my car for almost a year, in one day ! They did what two other shops couldn’t , and got my car back to me within a day! I will be going back 😊!

Clean space. Customer service and worker were amazing and very professional. Highly recommended.

The service at JJ’s Auto is phenomenal. I dropped off my car on a Tuesday morning and for the length of time it was in the shop, I received phone calls regularly with updates on the repair progress, cost estimates, and suggestions along with detailed notes of the mechanical issues on my car through the shop’s portal. The team is friendly and accommodating. The prices are fair and the countless opportunities for discounts that they offer are truly unbeatable. I used to take my car to Firestone, but even with an appointment there you would wait hours in the lobby just to have your car moved to the garage- and the cost for repairs seemed astronomical. I was quoted at JJ’s for less than half the cost of what Firestone was offering. If you are in need of any car maintenance, I highly recommend this place. I will absolutely be returning.

Superb customer service. Best of the best in every category.

J.J.’s Auto Service Center is excellent! Everyone there is friendly and professional. Very honest and straightforward. I will definitely be back for all of my automotive repairs and maintenance service.

My husband took our Nissan Murano here for brake repairs and an oil change and we are both thoroughly impressed with J.J's. Firstly, Leny, the customer service representative, was friendly and very professional. The mechanic took the time to share in detail what was wrong (including mistakes by a previous car repair place) and even provided photos. Compared to what we used to pay, J.J.'s is very reasonable and honest. This will definitely be our new go-to place for car repairs.

My initial contact via phone was with Leny She answered the phone professionally and asked if she could place me on hold. Unlike Most, that ask that, she waited for me to respond. Thinking she did what most call takers do (put you on hold before you can answer). I said nothing but she asked again for me to reply. Upon her return, I explained to her I was new to the area and looking for an Auto Repair shop. She welcomed me and explained the Over Night Drop-off practice/procedure. We scheduled an appointment and ended the call. I was unable to utilize the night drop, but the next morning I went in to drop the car off. Lenny was the all of what the reviews I read said. In my own word, “the Life of the Party”. Very pleasant, welcoming and warm. That in itself made me feel secure in my decision to choose JJ’s Auto Service. After the DETAILED questions and answers session, I left the car for service and repair. Later that day I received a call informing me the status of the car, informing me that they will call me the next day. As stated they did, not only did they speak with me they sent me videos for me to see what they discovered and was speaking of. Easing any thoughts of being lied to. All the repairs were completed within the promised timeframe and the cost was more than reasonable for all that was done. Finding a good auto repair shop thats gives Good Service, Honest Advice, Reasonable Pricing, and not out to take your money is hard. But I think I found my second shop that meet the description and requirements in JJ’s Auto Service.

Friendly and knowledgeable services

It was amazing and fast service. I went there for MD safety inspection. Leny helped to get inspection as soon as possible she can even when they are fully packed. I would say that was the cleanest car service shop in my life. The work area and waiting area so clean, staff is so kind and very helpful. I would suggest to everyone.

Very professional service starting with the customer service advisor (Leny) she is so welcoming and professional. They set the expectation on when my car will be ready and they meet the expectations, I am very happy with the service they provided.