Waldorf Auto Repair

Great! And I mean great, customer service and appreciation. I value that! I will be taking my vehicles here from now on. I just got an inspection today too!

Excellent communication!!! Jayden kept us posted every step of the way! From a failed inspection on a newly purchased used car to a replaced oil filter and fluid flushes all completed in a timely manner and The peace of mind knowing that there is a 3 yr warranty on the parts is a plus!!! Overall a great experience! We will definitely be back!!!

I went to have my safety inspection done. Everyone was really friendly and welcoming. Service was done quickly and the tech came out to meet me and speak to me at the end. His name is Jalen. He was very nice and informative. Very professional and customer friendly. Received a follow up call this morning. I will definitely be using this shop from now on.

My experience from the beginning to the end was fantastic. Everyone was pleasant and helpful and made my first experience well worth returning. The young man who walked me out to my vehicle and explain what’s needed to be fixed was amazing. I can’t remember his name maybe Jaden not sure. He also followed up with phone calls keeping me in the loop.

Went in Monday for a very small oil leak that just started and an oil change, met with Joe who is a service advisor there. He took me out to the shop to show me the leak was coming from my oil pan but also pointed out my front right axel was busted as well. They provided me with a complimentary car service home and back to the shop. This afternoon I noticed my vehicle was leaking oil but at a significantly more amount. I called him and he told me to come straight there, coming from Alexandria,VA 4pm it was going to be hard to get there before they closed at 6pm but he assured me they would wait to figure out the problem. Turns out since my oil pan and drain plug are plastic (VW) the rubber gasket for the drain plug got pinched while being installed and created a space for oil to leak. They replaced the rubber gasket, drained the oil remaining oil from the oil change the day before, and ran it while up on the lift still to show me there were no leaks. It’s hard to find an honest mechanic shop but J&J’s will have my business going forward without a doubt. Very professional and honest shop

Hello, I am so glad to have found this establishment. I only have good things to say about this business and they have been good to me. I researched them before bring my practically new Jeep (at the time) and found them to be courteous, extremely professional. The work I most recently had done wasn’t cheap, but I do feel I received expert service dor the money. There have been 2 occasions when I had slight difficulties with my windshield wipers and I ran over road kill. How about this- -The technicians showed me the issue and I paid nothing for them to make the corrections. That makes me know they want to keep me as a customer.