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5

When I pulled into the parking lot, I knew I had made the right decision. So professional and so kind. The check-in process was quick, and the rep scheduled me a ride home while they kept my car. I would highly recommend JJ Auto Service!

Hi Seidrick, Thank you for such a kind review! We're so glad your first impression pulling into J.J.'s Auto Service Center felt right. We’re committed to delivering warm, professional service from start to finish — and it’s great to hear that came through. We appreciate you recognizing the care we put into the check-in process and the complimentary transportation while your vehicle was in our care. Thank you again for the recommendation — we look forward to helping you with your car care needs anytime! — The Team at J.J.’s

- J.J.'s Auto Service Center
5

An absolutely amazing place of business and family. I had my audi s4 here for almost a year dealing with a bad insurance company and terrible dealership but justin/j.j. auto stuck by my side through it all. Honestly never been treated so nicely from any establishment with very good quality work and prices there's no complaints here. They will work with you to get the job done in the best way and Justin's words of encouragement kept me driven to finish/complete this rebuild of my audi instead of giving up halfway through. Highly recommend and greatly appreciate the time work and open arms this business came with Honestly just simply amazing people here!

Hi there, We truly appreciate hearing that Justin and the team were able to guide you through the difficult journey of navigating dealership delays and insurance red tape to get your Audi S4 repaired properly. Those kinds of ordeals take real patience and dedication, and we’re truly grateful you trusted us to see it through with you. Your kind words about our workmanship, pricing, and the way you were treated really resonate with us. We always want our guests to feel like family, and we’re so glad that came through. Thank you for trusting us with your business — we wish you all the best with your Audi, and we hope you’ll come see us if you ever need anything in the future! — The Team at J.J.’s

- J.J.'s Auto Service Center
5

They are a great Auto shop! They treat you like family & take care of you!! The Service Advisor Luie is a great guy & leader, also.😀‼️

Hi Remi, Thank you for your kind review! It’s awesome to hear you felt taken care of like family — that’s always our goal here at J.J.’s Auto Service. We’re glad Luie and the team delivered great service and made the experience a positive one. Thanks again for trusting us with your vehicle — we look forward to seeing you next time! — The Team at J.J.’s

- J.J.'s Auto Service Center
4

The work and communication was good but the time it took to complete my services was just a little inconvenient. Other than that great service.

Hi there! Thank you for the thoughtful review — we’re really glad the work and communication hit the mark. We appreciate your patience with the timing inconvenience and are so glad you still walked away feeling good about the service. It really means a lot that you chose us for your auto repair needs— we look forward to seeing you again! — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

I was at JJ and thanks to Luis, an employee who always goes the extra mile, I was able to have a great experience and thanks to the team's professionalism, they were able to resolve my vehicle issue.

Hi Steven, We really appreciate you taking the time to share this! It’s awesome to hear that Luie went the extra mile — and that our team delivered the kind of professional service you deserved. Getting to the root of your vehicle issue and making the experience a smooth one is what we’re all about. Thanks again for trusting us with your auto repair needs — we’ll be here whenever you need us! — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

Hi Alfred, Thanks so much for the 5-star rating — we really appreciate it! We’re glad we could get your A/C evac and recharge taken care of and help keep things cool inside your vehicle. If you ever need anything else — from diagnostics to full-service auto repair — we’ll be here for you. — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

Awesome service and highly professional! 5 stars!

Hi Chris, Thank you for the awesome review! We’re so glad the service hit the mark and that our team’s professionalism made a great impression. It means a lot to have your 5-star support. We truly appreciate the opportunity to take care of your vehicle — and we look forward to seeing you next time! — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

So I went to JJs for a brake check from a different shops piss poor job and they got me right. Even though the financial hit sucks you can't put a price on good quality work and even better quality people.

5

Took in a vehicle the dealer recommended a completely new radio (over $1k). JJs was able to find and diagnose the heart of the issue which was a part stemming from a new battery swap out by someone else that led to other dash lights coming on and radio going out. Great communication as always.

Thank you for your review—and for bringing your vehicle to us for a second opinion. We’re really glad we could get to the bottom of the issue and save you from an unnecessary radio replacement. Battery-related problems can cause all kinds of strange symptoms, and we’re happy we could sort it out and get everything back on track. We appreciate your trust (and the kind words about our communication!) We're looking forward to seeing you again.

- J.J.'s Auto Service Center
4

Great customer service and the team does keep you updated every step of the way. In terms of pricing, they are on the higher end, which is why I couldn't give 5 stars. Yes, you get discounts through the app, but even with the discounts, the pricing is still on the higher end. The warranty they offer is great, and may justify the higher prices, but that all depends on what you get done. Overall, my rating is 4.5/5 and I will go back, just because of the customer service.

Hi Maria, Thank you for the review—we’re glad the team provided quality service and kept you in the loop along the way! We hear you on the pricing and appreciate you taking the time to weigh the overall experience—from the care you received, to the VIP rewards, app discounts, and 3-year/36,000-mile warranty. We work hard to deliver real value, so you can feel confident in the service you received. Thanks again for your trust—we’re grateful to have you with us.

- J.J.'s Auto Service Center

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