Waldorf Auto Repair

PEOPLE HEAR ME. J.J.'s is amazing. I went there on a recommendation of a friend for my 2017 Chevy Suburban. I was having some major issues and the check engine light came on then went out once I took it to the dealership. I kept driving it to get the light back on. Once I went to J.J.s and took the free inspection (fee went to overall repair costs), they let me know everything that was wrong with my truck. They didn't just tell me. They sent me digital videos explaining what was wrong. You could see the issues. I found it amazing. Additionally, they dealt personally with my aftermarket warranty company (Carshield). I didn't have to make once call or go back and forth with Carshield. I received updates via calls and texts everyday. I mean EVERYDAY, keeping me abreast of the situation. Once the repairs were scheduled, I received my truck within 2-3 days. Unlike, other establishments, they carry not 1 or 2 year warranties. All their repairs come with a 3 year warranty. I'm telling you J.J.'s is amazing. They have complementary Uber/lyft service within a small mileage radius. Their customer service in impeccable. I am never using the dealership again, and all my vehicles will be serviced by J.J.'s. Everyone there is knowledgeable and professional. If and when you go, ask for Jayden. You will not be disappointed. AMAZING EXPERIENCE, you get what you pay for.

Such a pleasurable place to get my repairs done. The staff was phenomenal and really cared about my vehicle.

I have nothing but good vibes and satisfied with the auto shop. After years of going only thru the dealership for services, I came to the conclusion that I needed a closer location. I had an emergency repair and visited the shop. They were very busy but were able to help me. I am very pleased with the exceptional customer service and more importantly my vehicle is running well. I highly recommend this location. Thank you JJ.*s! Thank you to my service advisor Jayden, Kylen and Mr. Tim and the very nice lady at the front. (My apologies I forgot her name but she is equally important.)

I was very satisfied with the customer service 😀

I’m giving them 5 stars because I brought my car in (without an appointment) for some noises that I heard that sounded like I had a flat tire. However my tires weren’t flat. The receptionist greeted me, and told me to help myself to some treats while I waited. I decided to sit outside and wait for my car since the weather was nice. While waiting, for my car to be test driven and inspected, I observed each mechanic interact with their customers and all seemed to have a pleasant attitude, very professional and a willingness to help. I was impressed, even more so when two mechanics saw me sitting outside and approached me to make sure I was being helped. Once my inspection was done, they took me to my car which was on the lift in the service area and they explained to me what was going on. They did not charge me for the inspection and they even provided paperwork that documented their findings. I was impressed with the professionalism, the number of mechanics they had on staff and the friendly service that I received. I also like the fact that they are opened 7 days a week, especially since most shops in my area are closed on Sunday, so this gives me more time to have my car worked on since my weekdays are busy. So thanks to JJ Auto Service Center for making my visit pleasant even without spending a dime. But I’m sure I will be back to get needed repairs done.

Had an issue with my tires. When I received my vehicle back my front end would shake at highway speed, and it wasn’t doing it before. I spoke with my technician Kaylin, and I scheduled a return. Once returned he kept me informed, when I arrived, he test drove the vehicle. Then we test drove together and I was very happy to see that all matters were fully resolved. I appreciate this young man, because I myself felt appreciated and valued as a customer. Thank you for great service brother.

JJ’s Auto was a great experience. Went in for an inspection for my new car and everyone I encountered was so nice and pleasant. The service was amazing. I will definitely be back.