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5

I reserved an appointment online Saturday for Sunday. I was running a little later than my scheduled appointment, so I called and let J.J.'s know I would be a little late. The friendly staff answered the phone told me no problem and to drive safe and they'd see me when I got there. I got there and there was no shortage of cars when I got there. I brought my truck in at a very busy holiday time and i understood that there it would take some time for parts to come in and work to be performed. I called after a couple of days and they updated me on the status of my vehicle. After that initial call I just gave them time to fix my electrical problem and my water pump. They updated me throughout the process. In a little more than a week I got my truck back from more friendly staff and drove it home fine with no problems. I will gladly do business with J.J.'s again for my automotive maintenance needs. Their communication and customer service were to notch. I totally recommend them to anyone seeking a mechanic.

5

Awesome shop. Had my EVAP sytem fixed. Great group of employees, very friendly and absolutely the cleanest mechanic bays i have ever seen. They offer free complimentary drinks and snacks. They even have loaner vehicles for when u are out of a vehicle for days while they work on yours Overall excellent place.

5

5

They weren’t able to actually work on my vehicle but their customer service and help to find a place that could work on it was amazing. They didn’t even charge me for assessment when they realized they weren’t going to work on it.

5

Excellent service and customer service!!

5

Last minute oil change, and they were able to get me in. The best 👌🏽

Hi Lisa, Thank you so much for the 5-star review! We’re glad we could get you in for a last-minute oil change and make it an easy experience. We truly appreciate you choosing us and look forward to taking care of your vehicle again! -The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

These guys saved the day! I have been in Waldorf for 17 years and they are THE best mechanics. Honest, professional, and wonderful customer service! They walked me thru my issue and provided video explaining what steps I could take. Had me back on the road in a week. They follow up with ensuring you’re happy with service and let’s just say they have a customer for life! 100% recommend them if you want honest service!

5

I appreciate JJ's consideration of my time. I went in for a scheduled MD inspection. I was told it would take 45 mins. I was out in less than 30 minutes. That is service you dont see often. They also communicated frequently before and during my visit. I also got a follow up call the day after. I will be back and I do highly recommend them.

Hi Romal, Thank you for taking the time to share your experience. We’re glad your Maryland State Inspection moved along quicker than expected and that the updates along the way were helpful. We know timing matters, so it’s great to hear this visit stayed on track for you. We truly appreciate the recommendation and look forward to seeing you again at J.J.’s Auto Service Center. – The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

I will definitely go here from now on. They quickly diagnosed my problem and fixed it. Also, I thought I heard a noise from under my car. They showed me what it was and it wasn't a major mechanical problem. I really appreciate them taking the time to explain the concerns and actually demonstrate what was going on.

5

Tremendous customer service and work , communication is amazing. They go above and beyond to ensure that you are knowledgeable of the repairs needed , and their plan of action to quickly get you back on the road safely.

Hi Johnny, Thank you so much for the kind words! We’re glad to hear the electrical and exhaust work went smoothly and that our communication stood out. We appreciate you choosing J.J.’s and look forward to helping you anytime you need us. — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center

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