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Waldorf Auto Repair

794 reviews
2 Irongate Dr, Waldorf, MD 20602
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(301) 579-0365
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4

Edit: J.J.’s Auto Service Center ended up bending over backwards to right this situation. They were sincere and apologetic for the inconvenience and I truly appreciate that. In the end, they delivered. Everyone was nice but service is less than timely. The business has had my car for two weeks. The date of when my part would arrive changed three times, and now my part will not arrive until next Monday; causing me to miss planned events due to no transportation. The company was recommended by CarMax as part of their CarMax Care system...never again.

5

The best customer service I ever had from any establishment. I will be recommending them.

5

I love taking my car to J&J’s aside from the discounts and the OTHER memberships benefits(yes there are more) ,the customer service is always top tier.They help out with just about every car service you can think of and if they can’t then they’ll figure out who can ,they’ll never leave you without an answer.I always recommend this establishment to anyone looking for some good service done on their vehicle.Quick S/O to Leny who is truly one of kind and is amazing at what she does

5

Satisfied customer here! Reasonably priced, excellent customer service, and honest about the work required. I had my front brake pads and rotors replaced on a 2016 Toyota Camry. J.J.’s did not try to price gauge me and even let me know some work a big name dealership recommended was actually not needed. I will be a returning customer.

Hi there! Thank you for taking the time to leave us such a kind review. We value the customer experience and are glad to know that not only was your first experience with us a pleasant one, but that we were able to meet all of your expectations. We look forward to being able to service your Toyota Camry again in the future. Thank you again for trusting us with your vehicle needs!

- J.J.'s Auto Service Center
5

Courteous, respectful staff. Exceptional customer service, wait time was what was expected for the service. Recommend this shop for anyone needing car service.

Hi Russell! We are so thrilled to hear that our customer service met your expectations during your recent visit with us. Our priority is to ensure a seamless experience for all of our customers from start to finish. We looking forward to being of service again to you in the near future.

- J.J.'s Auto Service Center
5

Satisfied customer here! Reasonably priced, excellent customer service, and honest about the work required. I had my front brake pads and rotors replaced on a 2016 Toyota Camry. J.J.’s did not try to price gauge me and even let me know some work a big name dealership recommended was actually not needed. I will be a returning customer.

5

Everytime I visit the staff is nothing but Professional and the work performed is top notch!

5

The service is awesome!

Hi Darren! Thank you for taking the time to leave us a 5 star review. It was a pleasure being able to service your 2016 Ford Fiesta Titanium. Please let us know how we can be of assistance again.

- J.J.'s Auto Service Center
5

Greeting was outstanding. Explained the service I was getting in the terms I can understand. Overall, outstanding! Will be back!

Hi Mr. Hines! Thank you for the opportunity to be able to service your 2019 Maserati Ghibl for a Maryland State Vehicle Inspection. We look forward to being able to service your vehicle again in the near future.

- J.J.'s Auto Service Center
4

Service was excellent. They had my vehicle service completed when they said they would. Staff is courteous and knowledgeable.

Hi Joe! Thank you for taking the time to leave us your feedback about your most service with us. We are delighted to hear that your experience with us was a positive one. Looking forward to being of service again in the future.

- J.J.'s Auto Service Center
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