Waldorf Auto Repair

Great attentive people

Amazing! The customer service alone is impeccable. They serviced my Mercedes as if I was at the dealer ship but prompt and honest... Not money vultures. I received a Premium oil change and complementary inspection, tire rotation etc.. for the best price. They even offered complimentary Lyft service within a 10 mile radius. This place is no joke. Very professional! I do not play when it comes to reviews. 10/10 experience.

Stopped in at a auto parts store and thier engine scanner said to do a engine decarbination. Went to the dealership which told me my piston rings have failed and need a new engine. The cost to replace the engine was several thousand dollars. I did a google search and found JJ's with a lot of good reviews. Stopped in and found out they will do a second opinion for free. My car was at the dealership and they got me a Lyft ride to dealership for no charge so I can bring the car to them. The car was running really rough and very low power. JJ Auto found that the engine was not bad. The real problem were bad oxygen sensor and failing fuel injectors. Bottom line JJ's Auto saved me a lot of money. They correctly diagnosted and repaired my car. The car runs like new. And to top things off JJ's has "Peace of Mind Protection" 36 months / 36K miles warranty on repairs done and 365 days of Roadside Assistance. I highly recommend JJ's Auto Service Center.

Impeccable customer service. Immaculate waiting room. Stellar communication. Thorough explanation, via video, regarding vehicle problems and approach to repair. Respectful of client’s time. Excellent utilization of technology to diagnose problem and prescribe plan for repair. I look forward to sharing my experience at JJs with friends and family.

Very professional and great customer service. Would definitely recommend. You can usually tell a lot about a business by how clean their restrooms are. Their bathroom is nicely decorated and spotless. They will definitely get my future auto business.

I would definitely recommend this place. Excellent customer service, fair prices, and I didn't need an appointment. I needed a vehicle inspection on very short notice and three other shops told me I needed an appointment. Call here and was told to bring it right in. I brought my vehicle in and was greeted politely. The vehicle inspection took a little over an hour. During that hour, staff checked on all the customers in the waiting area three times to see if everyone was good and if anyone needed anything. Since I was a first time customer, I received a $25 discount on my inspection. My inspection ended up costing $114.00 which is definitely a good price. I have always been able to judge a lot about a business by how clean their bathrooms are. I honestly have to say that their bathroom is way too fancy for an auto shop. It was spotless too. The waiting area also had complimentary Keurig coffee and snacks. I also received a complimentary keychain (nice) with my business. I can honestly say that I was pleased with this whole process and I would definitely give them my auto business in the future.

My car is new and not having any problems, but if there is a “good mechanic” around Waldorf, I’m sure he would fit that description. Been looking for a good one and I think I’ve found my “good mechanic” for the future.