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Waldorf Auto Repair

948 reviews
2 Irongate Dr, Waldorf, MD 20602
(301) 579-0365
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5

JJs Auto is the Only Place I'll Go for My Car! I can't say enough about the amazing service I received at JJs Auto in Waldorf, MD. I brought in my BMW convertible with a problem that I was worried about, but they diagnosed and solved the issue seamlessly. Not only was the repair flawless, but they also kept me apprised every step of the way, which gave me incredible peace of mind. Jayden was an absolute lifesaver. He worked with me on all the warranty issues and could not have been more patient and helpful. Its clear they genuinely care about their customers and go above and beyond. I truly feel like I have a customer for life with JJs Auto. If you're in the area and need a reliable and trustworthy auto shop, this is the place to go.

5

Great experience! Also love the service!

Hi Phillip, Thank you for the 5-star review! We’re so glad to hear you had a great experience and loved the service at J.J.’s. It means a lot to know we made a positive impression, and we look forward to welcoming you back again! — The Team at J.J.’s Auto Service Center in Waldorf

- J.J.'s Auto Service Center
5

By far one of the best auto repair companies I have had the experience depend on and work with.. No matter if it is Amanda, Anthony, Joe, Lamont, Khalid, Jamal, I am treated with respect, even if I know nothing about cars. I depend on these folks to be honest with me. I walk away feeling that they really care about me. I have 3 cars registered with them. Hillard (JR) Wheeler

5

Above the board honesty, they work hard to be dependable. They are not the cheapest, but are straight forward honest, which is impressive in this political climate. Bravo guys. Thank you

Hi Hillard, Thank you for leaving us such a kind review. It means so much to hear you found our team honest and dependable. Earning that kind of trust is something we strive for with every customer. We’re grateful you chose J.J.’s and we’ll be here whenever your vehicle needs care. — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

Wow. Wow wow wow! I have never had such a positive and welcoming experience at an auto shop! Every single person was helpful and kind and thoroughly explained all concerns with my car. I felt confident that if anyone can handle the problem, it’s this crew.

5

My experience was amazing from start to finish. The professionalism, updates, pricing, and services were above reproach. This is now the go-to place for both of our BMWs. They were able to diagnose and repair at half the cost quoted by the dealer, saving me over $2,000.00. Feeling so blessed after picking my vehicle up today. Thank you JJ!

Hi J, Thank you. We truly appreciate your kind words. Hearing that you left feeling blessed after your vehicle service means so much to us. We’re glad the team’s professionalism, expertise, regular updates, and $2,000+ in savings made a difference, and it’s an honor to now be the go-to shop for your BMWs. Thank you for trusting us with your vehicle care — we look forward to serving you again. — The Team at J.J.’s Auto Service Center in Waldorf

- J.J.'s Auto Service Center
5

Great service and even better customer service. I love that they pay for your Uber ride when you drop off your vehicle.

Hi Hector, Thank you for your kind review. We’re glad you were happy with your vehicle service and that the customer service you received made a positive impact. It’s also great to know the complimentary Uber ride was appreciated — it’s just one of the ways we try to show our customers they are valued. We appreciate you choosing J.J.’s Auto Service Center for your vehicle care, and we look forward to seeing you next time! — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

Great services, J.J Auto Service are outstanding with a warm welcome and great customer service, first time customer greeting with extra bonus with the shop tour and meeting the Owner J.J himself. I will definitely recommend their service.

Hi Jaylee, Thank you for your kind review. We’re so glad your first visit to J.J.’s felt welcoming and memorable — that’s exactly the kind of experience we want for our guests! It means a lot that you noticed the little touches, from the warm service to the shop tour, and even getting to meet J.J. We look forward to welcoming you back whenever your car needs attention. — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

Was treated in a stellar fashion after booking appoint on-line and showing up. Was made welcome and got good response and interaction from every employee I encountered. The extended hospitality was great. The price for requested services was reasonable, there were no surprises. Will probable take my orher vehicle there as well, which needs more serious attention.

Hello, Thank you so much for the great review! We’re really glad to hear you felt welcomed during your visit and that every interaction with our team was a positive one. It’s great to know the hospitality and fair pricing stood out, and that everything was explained up front with no surprises along the way. We appreciate you choosing J.J.’s Auto Service Center and look forward to taking care of your other vehicle when the time comes. — The Team at J.J.’s

- J.J.'s Auto Service Center
5

The customer service was top notch. They were thorough in explaining everything and communicative about delays and issues. They handled everything with my warranty company and I felt well taken care of. Would recommend them to anyone in need of service.

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