Waldorf Auto Repair

I’m giving them 5 stars because I brought my car in (without an appointment) for some noises that I heard that sounded like I had a flat tire. However my tires weren’t flat. The receptionist greeted me, and told me to help myself to some treats while I waited. I decided to sit outside and wait for my car since the weather was nice. While waiting, for my car to be test driven and inspected, I observed each mechanic interact with their customers and all seemed to have a pleasant attitude, very professional and a willingness to help. I was impressed, even more so when two mechanics saw me sitting outside and approached me to make sure I was being helped. Once my inspection was done, they took me to my car which was on the lift in the service area and they explained to me what was going on. They did not charge me for the inspection and they even provided paperwork that documented their findings. I was impressed with the professionalism, the number of mechanics they had on staff and the friendly service that I received. I also like the fact that they are opened 7 days a week, especially since most shops in my area are closed on Sunday, so this gives me more time to have my car worked on since my weekdays are busy. So thanks to JJ Auto Service Center for making my visit pleasant even without spending a dime. But I’m sure I will be back to get needed repairs done.

Had an issue with my tires. When I received my vehicle back my front end would shake at highway speed, and it wasn’t doing it before. I spoke with my technician Kaylin, and I scheduled a return. Once returned he kept me informed, when I arrived, he test drove the vehicle. Then we test drove together and I was very happy to see that all matters were fully resolved. I appreciate this young man, because I myself felt appreciated and valued as a customer. Thank you for great service brother.

JJ’s Auto was a great experience. Went in for an inspection for my new car and everyone I encountered was so nice and pleasant. The service was amazing. I will definitely be back.

Very friendly and they let me know step, by step what was going on.

Your organization performed very well...Kenon was great and professional and kept me informed throught the entire process...ibwill definitely be using JJ'S Automotive again.

⭐⭐⭐⭐⭐ Khylin was the main person who serviced my car, and I can’t say enough good things about the experience at JJ’s. I originally came in for a simple tune-up, but thanks to Khylin and his team’s thorough inspection, they found and explained some major leaks I didn’t even know I had. After the work was done, my car feels completely different—in the best way. It drives smoother, runs better, and I’m even getting more miles per gallon now. You can truly feel the difference when a shop takes the time to do things right. Now all I’m missing is a car wash and my car will be all set! Thank you, JJ’s, for taking care of my family and my car. We’ll definitely be back. PS: I also got a-lot of bonus discounts from becoming a new customer. Saved big! Thank you again.

An amazing team! I wish they were located in VA. in less than an hour they assessed my car's situation and didn't require payment. I would highly recommend them.

I’m not from the Maryland area but was stranded with car troubles due to the snow storm. The team was super helpful and gave excellent customer service. When they do an inspection on your car, they even give videos for comprehension and provide a carfax if you’ve never gotten one. I’ll definitely be coming back!