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5

They were great to work with. I was extremely happy with the quality of their work and customer service. I highly recommend J.J.'s

5

The reception was professional and friendly. The customer service was courteous and professional.

4

Very professional business. Sent me updates on my car during the process. The only reason I didn't give 5 is because it seemed like they were trying to up sale me, and when I got the recommended coolant flush and fill, 2 weeks later I had to replace the radatior for around 600 😞. Otherwise, I was really pleased with the process of getting my wife's car back on the road.

5

5

They did a fantastic job for me identifying issues with my vehicle. I'm definitely returning with my other cars and I'm glad to have found a new trustworthy mechanic. Customer service is also top notch! One of the best features I have always appreciated from a business is when they offer transportation back home/office to the customer after they drop off their vehicle. This is a wonderful feature that will keep me on board as a customer for years to come! Thank you!

4

Great staff and customer service! If you have a warranty and it covers the work...this is the place to bring your car! If you don't have a warranty, just know that the labor prices are high... Just being honest.

4

5

J.J’s solved a problem that I’d been having with my car for almost a year, in one day ! They did what two other shops couldn’t , and got my car back to me within a day! I will be going back 😊!

5

Clean space. Customer service and worker were amazing and very professional. Highly recommended.

Hi Shirley! Thank you for the 5-star review and we appreciate your trust in our service. We look forward to servicing your Mercedes again soon.

- J.J.'s Auto Service Center
5

The service at JJ’s Auto is phenomenal. I dropped off my car on a Tuesday morning and for the length of time it was in the shop, I received phone calls regularly with updates on the repair progress, cost estimates, and suggestions along with detailed notes of the mechanical issues on my car through the shop’s portal. The team is friendly and accommodating. The prices are fair and the countless opportunities for discounts that they offer are truly unbeatable. I used to take my car to Firestone, but even with an appointment there you would wait hours in the lobby just to have your car moved to the garage- and the cost for repairs seemed astronomical. I was quoted at JJ’s for less than half the cost of what Firestone was offering. If you are in need of any car maintenance, I highly recommend this place. I will absolutely be returning.

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