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5

Great services, J.J Auto Service are outstanding with a warm welcome and great customer service, first time customer greeting with extra bonus with the shop tour and meeting the Owner J.J himself. I will definitely recommend their service.

Hi Jaylee, Thank you for your kind review. We’re so glad your first visit to J.J.’s felt welcoming and memorable — that’s exactly the kind of experience we want for our guests! It means a lot that you noticed the little touches, from the warm service to the shop tour, and even getting to meet J.J. We look forward to welcoming you back whenever your car needs attention. — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

Was treated in a stellar fashion after booking appoint on-line and showing up. Was made welcome and got good response and interaction from every employee I encountered. The extended hospitality was great. The price for requested services was reasonable, there were no surprises. Will probable take my orher vehicle there as well, which needs more serious attention.

Hello, Thank you so much for the great review! We’re really glad to hear you felt welcomed during your visit and that every interaction with our team was a positive one. It’s great to know the hospitality and fair pricing stood out, and that everything was explained up front with no surprises along the way. We appreciate you choosing J.J.’s Auto Service Center and look forward to taking care of your other vehicle when the time comes. — The Team at J.J.’s

- J.J.'s Auto Service Center
5

The customer service was top notch. They were thorough in explaining everything and communicative about delays and issues. They handled everything with my warranty company and I felt well taken care of. Would recommend them to anyone in need of service.

5

5

My 2nd time visiting here for a Vehicle State Inspection and just like the 1st visit the customer service was incredible. These guys cover all bases I most definitely recommend them!!

5

Had a great experience. I had purchased a vehicle from out of state and was surprised that I needed to have an inspection. I was able to call while I was on the way get an appointment, and get it taken care of. They were very polite they clearly are a member of the community several people came in and even brought them food because they were so thankful for what they did to their vehicles. I have a great auto shop already, but if I didn't this would be my shop. Highly recommend

5

Had a horrible experience with my car going down at the last minute and I was referred to J&J auto. Jamal was professional and responsive. This shop was truly amazing from the videos and pictures of the issues. Thank you so much for your amazing service

Hi Darlene! Thank you for the kind words about Jamal and our shop! We’re happy we could provide fast, professional service when your vehicle broke down unexpectedly. It’s great to know our videos and pictures helped explain the issues clearly and gave you peace of mind — delivering that level of care is at the heart of what we do. We truly appreciate you choosing J.J.’s Auto Service Center in Waldorf, and we look forward to keeping your car running smoothly for years to come! — The Team at J.J.’s

- J.J.'s Auto Service Center
5

Thank you Jayden for excellent service. These guys are AMAZING. I had an Alternator , Drive Axle and New Transmission installed. They’ve had my car for a MONTH and continuously updated me and made me feel like my car was in the right hands.. and it sure was. The customer service is definitely something people need to be aware of because they are AWESOME💪🏾

Hi there! Thank you so much for the kind words and for recognizing Jayden’s excellent service! We’re glad his professionalism and clear communication gave you peace of mind while we completed the alternator, drive axle, and new transmission work on your vehicle. It’s great to hear that the attention and dedication from our team made you feel your car was in trusted hands from start to finish. We’re truly grateful to have earned your trust and hope to be your go-to shop for all your future vehicle needs! — The Team at J.J.’s

- J.J.'s Auto Service Center
5

Very professional! While you wait they offer drinks and snacks. They even have box juice and fruit snacks for the little ones. Once your service is complete the mechanic explains everything that was checked and fixed, they also provide you with a detailed print out. Awesome experience!!

Hi Nadiyah, Thank you so much for the great review! We’re glad you enjoyed the snacks and juice options while you waited — we do our best to create a space where all of our guests feel comfortable and cared for, including the little ones! It's also good to know that the detailed explanation and printout from our staff made the experience even better. We truly appreciate your kind words and look forward to seeing you again at J.J.’s Auto Service Center in Waldorf! — The Team at J.J.’s

- J.J.'s Auto Service Center
5

Outstanding Service – Engine Replacement I can’t say enough great things about the team here! Jamal, Justin, and the entire crew went above and beyond during my recent engine replacement. From start to finish, they were professional, honest, and extremely knowledgeable. Jamal and Justin took the time to work closely with the warranty company and made sure everything was approved without delays. Their communication throughout the process was excellent, and I always felt informed and confident in the work being done. The technicians did an amazing job — the engine runs smooth, and the car feels better than ever. You can tell this team takes pride in their work and stands behind what they do. Even after the repair, when a check engine light came on, they were quick to respond and offered to take a look during my upcoming visit for glass work. That kind of follow-through is rare and much appreciated. If you’re looking for a shop that treats your car like their own and truly values their customers, look no further. Huge thanks again to Jamal, Justin, and the entire team — you’ve earned a customer for life!

Hi Derrick, Thank you for this incredible review! We’re thrilled to hear your engine replacement went smoothly — and that Jamal, Justin, and the team were there for you every step of the way. We're so glad to know their dedication and transparency gave you peace of mind throughout the process. We aim for excellence in every repair, so it’s wonderful to know your car is performing better than ever. We’re also glad we could quickly follow up when that check engine light came on — that kind of ongoing support is exactly what we’re here for. Thanks again for trusting us with your vehicle. We’re honored to have earned your loyalty, and we’ll be here whenever you need us! — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center

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