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4

The work and communication was good but the time it took to complete my services was just a little inconvenient. Other than that great service.

Hi there! Thank you for the thoughtful review — we’re really glad the work and communication hit the mark. We appreciate your patience with the timing inconvenience and are so glad you still walked away feeling good about the service. It really means a lot that you chose us for your auto repair needs— we look forward to seeing you again! — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

I was at JJ and thanks to Luis, an employee who always goes the extra mile, I was able to have a great experience and thanks to the team's professionalism, they were able to resolve my vehicle issue.

Hi Steven, We really appreciate you taking the time to share this! It’s awesome to hear that Luie went the extra mile — and that our team delivered the kind of professional service you deserved. Getting to the root of your vehicle issue and making the experience a smooth one is what we’re all about. Thanks again for trusting us with your auto repair needs — we’ll be here whenever you need us! — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

Hi Alfred, Thanks so much for the 5-star rating — we really appreciate it! We’re glad we could get your A/C evac and recharge taken care of and help keep things cool inside your vehicle. If you ever need anything else — from diagnostics to full-service auto repair — we’ll be here for you. — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

Awesome service and highly professional! 5 stars!

Hi Chris, Thank you for the awesome review! We’re so glad the service hit the mark and that our team’s professionalism made a great impression. It means a lot to have your 5-star support. We truly appreciate the opportunity to take care of your vehicle — and we look forward to seeing you next time! — The Team at J.J.’s Auto Service Center

- J.J.'s Auto Service Center
5

So I went to JJs for a brake check from a different shops piss poor job and they got me right. Even though the financial hit sucks you can't put a price on good quality work and even better quality people.

5

Took in a vehicle the dealer recommended a completely new radio (over $1k). JJs was able to find and diagnose the heart of the issue which was a part stemming from a new battery swap out by someone else that led to other dash lights coming on and radio going out. Great communication as always.

Thank you for your review—and for bringing your vehicle to us for a second opinion. We’re really glad we could get to the bottom of the issue and save you from an unnecessary radio replacement. Battery-related problems can cause all kinds of strange symptoms, and we’re happy we could sort it out and get everything back on track. We appreciate your trust (and the kind words about our communication!) We're looking forward to seeing you again.

- J.J.'s Auto Service Center
4

Great customer service and the team does keep you updated every step of the way. In terms of pricing, they are on the higher end, which is why I couldn't give 5 stars. Yes, you get discounts through the app, but even with the discounts, the pricing is still on the higher end. The warranty they offer is great, and may justify the higher prices, but that all depends on what you get done. Overall, my rating is 4.5/5 and I will go back, just because of the customer service.

Hi Maria, Thank you for the review—we’re glad the team provided quality service and kept you in the loop along the way! We hear you on the pricing and appreciate you taking the time to weigh the overall experience—from the care you received, to the VIP rewards, app discounts, and 3-year/36,000-mile warranty. We work hard to deliver real value, so you can feel confident in the service you received. Thanks again for your trust—we’re grateful to have you with us.

- J.J.'s Auto Service Center
5

Best service, only place I take my BMW Porsche.

Hi there, Thanks for the great review—and for choosing us for your BMW/Porsche service needs. We know those vehicles come with their own unique set of needs, and we take pride in giving them the specialized care they need to stay in tip-top condition. We truly appreciate your continued support and look forward to seeing you again.

- J.J.'s Auto Service Center
5

Hi Kenny, Thanks so much for the 5 stars—we really appreciate it! If there’s ever anything you need in the future, just let us know. We're always happy to help.

- J.J.'s Auto Service Center
5

Always professional, always cost effective. My go to mechanic now ( and forever?) :-)

Hi Godwill, Thanks for the review! We’re really glad to be your go-to mechanic now. It means a lot to know we’ve earned your trust, and we’ll do everything we can to keep it! Always great having you in the shop—see you next time.

- J.J.'s Auto Service Center

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