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5

Impeccable customer service. Immaculate waiting room. Stellar communication. Thorough explanation, via video, regarding vehicle problems and approach to repair. Respectful of client’s time. Excellent utilization of technology to diagnose problem and prescribe plan for repair. I look forward to sharing my experience at JJs with friends and family.

5

Very professional and great customer service. Would definitely recommend. You can usually tell a lot about a business by how clean their restrooms are. Their bathroom is nicely decorated and spotless. They will definitely get my future auto business.

5

I would definitely recommend this place. Excellent customer service, fair prices, and I didn't need an appointment. I needed a vehicle inspection on very short notice and three other shops told me I needed an appointment. Call here and was told to bring it right in. I brought my vehicle in and was greeted politely. The vehicle inspection took a little over an hour. During that hour, staff checked on all the customers in the waiting area three times to see if everyone was good and if anyone needed anything. Since I was a first time customer, I received a $25 discount on my inspection. My inspection ended up costing $114.00 which is definitely a good price. I have always been able to judge a lot about a business by how clean their bathrooms are. I honestly have to say that their bathroom is way too fancy for an auto shop. It was spotless too. The waiting area also had complimentary Keurig coffee and snacks. I also received a complimentary keychain (nice) with my business. I can honestly say that I was pleased with this whole process and I would definitely give them my auto business in the future.

5

5

My car is new and not having any problems, but if there is a “good mechanic” around Waldorf, I’m sure he would fit that description. Been looking for a good one and I think I’ve found my “good mechanic” for the future.

5

Always a positive experience when taking my car to JJs. Welcoming and knowledgeable staff; competitive pricing.

5

Anthony is an exceptional employee, they all have great customer service skills. And helped me get the lowest price I could for being a broke college student. Thank yall.

5

Excellent customer service!!

5

Awesome! From day one! Thank you and happy

5

I’m not sure if this is family owned but everyone there was great. Highly recommend! Friendly, very helpful and also provides in depth information about your vehicle. I was able to come as a walk-in and was out in less than an hour.

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