Waldorf Auto Repair

My 2nd time visiting here for a Vehicle State Inspection and just like the 1st visit the customer service was incredible. These guys cover all bases I most definitely recommend them!!

Had a great experience. I had purchased a vehicle from out of state and was surprised that I needed to have an inspection. I was able to call while I was on the way get an appointment, and get it taken care of. They were very polite they clearly are a member of the community several people came in and even brought them food because they were so thankful for what they did to their vehicles. I have a great auto shop already, but if I didn't this would be my shop. Highly recommend

Had a horrible experience with my car going down at the last minute and I was referred to J&J auto. Jamal was professional and responsive. This shop was truly amazing from the videos and pictures of the issues. Thank you so much for your amazing service

Thank you Jayden for excellent service. These guys are AMAZING. I had an Alternator , Drive Axle and New Transmission installed. They’ve had my car for a MONTH and continuously updated me and made me feel like my car was in the right hands.. and it sure was. The customer service is definitely something people need to be aware of because they are AWESOME💪🏾

Very professional! While you wait they offer drinks and snacks. They even have box juice and fruit snacks for the little ones. Once your service is complete the mechanic explains everything that was checked and fixed, they also provide you with a detailed print out. Awesome experience!!

Outstanding Service – Engine Replacement I can’t say enough great things about the team here! Jamal, Justin, and the entire crew went above and beyond during my recent engine replacement. From start to finish, they were professional, honest, and extremely knowledgeable. Jamal and Justin took the time to work closely with the warranty company and made sure everything was approved without delays. Their communication throughout the process was excellent, and I always felt informed and confident in the work being done. The technicians did an amazing job — the engine runs smooth, and the car feels better than ever. You can tell this team takes pride in their work and stands behind what they do. Even after the repair, when a check engine light came on, they were quick to respond and offered to take a look during my upcoming visit for glass work. That kind of follow-through is rare and much appreciated. If you’re looking for a shop that treats your car like their own and truly values their customers, look no further. Huge thanks again to Jamal, Justin, and the entire team — you’ve earned a customer for life!

I cannot express enough gratitude for JAMAAL at JJ Auto Repair. What started as a truly terrible situation was transformed into an incredibly positive experience, thanks entirely to him. Jamaal is a master of de-escalation. He navigated a tense interaction between myself and another individual with the utmost professionalism and genuine care. He not only calmed the situation but also took the time to meticulously explain the entire process and procedures to me, ensuring I understood every step. He went above and beyond his duties, consistently reassuring me of their service and demonstrating a level of dedication that is truly rare. While I'm unsure of his official role at JJ Auto Repair, I can confidently say that if I were hiring, Jamaal would be my immediate choice for a service manager. He embodies everything you could want in a customer service professional: expertise, empathy, and an unwavering commitment to making a difficult situation beautiful. If you find yourself in need of auto repair, ask for Jamaal. He's an absolute gem!

My son Jayden brought his car to JJs once before. He needed some other work done & I reminded him of JJs because of the financial option they extended him the first time. Im so thankful that he took my advice and decided to have other worked services here. I had an opportunity to meet his service tech Jaiden. He provided exceptional customer service, was respectful, pleasant, helpful and understanding to the needs and questions my son & I had. When addressing some questions on another day, the front desk receptionist, Amanda directed me to the onsite Manager, Kyai (not sure of the spelling). We spoke. Then the service tech Jaiden walked in. When I tell you the amount of professionalism, authenticity, helpfulness, compassion to attend to my questions & needs for my sons vehicle literally EXUDED from each and every one of them. Ive gone to some pretty descent places for my cars past and present, 2-3, one which I still frequent regularly for certain things. But BABEEEEEEEEEEEEE JJs was beyond the BEST EVER! The direct contact with personnel, customer service etiquette, clean, neat, welcoming office. The interactions with those three members changed my entire experience! Quality service all around was extremely refreshing. I know my son will always be in great hands with the care & service of his vehicle. I now have a place close to home that both me and my husband can depend on if needed. I was completely in awe & trust I will continue to feel this way. Thank you Jaiden, Kyai & Amanda for showing it how all auto shops should operate. As a TEAM not my sale vs your sale!!!!! EXCELLENT LEADERSHIP KHAI!!! Definitely felt like I was dealing with FAMILY!!!!!!

My son Jayden brought his car to JJs once before. He needed some other work done & I reminded him of JJs because of the financial option they extended him the first time. Im so thankful that he took my advice and decided to have other worked services here. I had an opportunity to meet his service tech Jaiden. He provided exceptional customer service, was respectful, pleasant, helpful and understanding to the needs and questions my son & I had. When addressing some questions on another day, the front desk receptionist, Amanda directed me to the onsite Manager, Kyai (not sure of the spelling). We spoke. Then the service tech Jaiden walked in. When I tell you the amount of professionalism, authenticity, helpfulness, compassion to attend to my questions & needs for my sons vehicle literally EXUDED from each and every one of them. Ive gone to some pretty descent places for my cars past and present, 2-3, one which I still frequent regularly for certain things. But BABEEEEEEEEEEEEE JJs was beyond the BEST EVER! The direct contact with personnel, customer service etiquette, clean, neat, welcoming office. The interactions with those three members changed my entire experience! Quality service all around was extremely refreshing. I know my son will always be in great hands with the care & service of his vehicle. I now have a place close to home that both me and my husband can depend on if needed. I was completely in awe & trust I will continue to feel this way. Thank you Jaiden, Kyai & Amanda for showing it how all auto shops should operate. As a TEAM not my sale vs your sale!!!!!

Very professional and I appreciate that every step of the way for my inspection i received great communication thank you guys for the great service I will definitely continue to come to you for my car needs