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5

Excellent customer service and quick turnaround on fixing my car. Waiting room is clean and provided water, coffee and snacks. Very professional team working there

5

I’m currently at J. J. Auto Service Center and the customer service is exceptional. The lady at the front desk is very pleasant and helpful. She let me know my financing options and offered transportation via LYFT/Uber or a rental if they were to keep my car. I haven’t found out what is wrong with my car yet but 99.9% will most likely be using this shop for car repairs that my mechanic can not assist with.

Hi Victoria, Thank you so much for your kind words! We’re really glad our team left a positive impression, and that Amanda was able to walk you through our financing options and free loaner program—just in case you needed it. It’s always our goal to make things as easy and stress-free as possible. Thank you for trusting us with your vehicle— and we’d be honored to be your go-to shop if you need us again!

- J.J.'s Auto Service Center
5

Amazing service excellent and knowledgeable staff ! Nelson and Jamal were amazing and resolved my issues promptly !

Hi Brittany, Thank you so much for your kind words! We’re really glad Nelson and Jamal were able to help and get everything taken care of quickly. It means a lot to hear you had a great experience with our team. We appreciate you choosing us and look forward to seeing you again!

- J.J.'s Auto Service Center
5

I've never had customers service 😐 this good in a long time except from chicfila. Awesome 👌 team 👏

Hi Mr. Robinson! Wow—thank you for the awesome review! Comparing us to Chick-fil-A is high praise, and we’re honored. We’re really glad our team made you feel well taken care of. We hope to see you again soon!

- J.J.'s Auto Service Center
5

5

🥰👍👍👌

Hi Rezan, Thanks for the 5 stars!😊 We’re glad everything went well during your visit, and we really appreciate you taking the time to leave us a review! Please come back and see us if you need anything in the future!

- J.J.'s Auto Service Center
5

Awesome place, service was great.

Hi Gloria, Thank you for the 5-star review! We're so glad to hear you had a great experience. We truly appreciate you choosing us and look forward to seeing you again!

- J.J.'s Auto Service Center
5

The customer service here is outstanding, and I would definitely return. They offer a free diagnosis and provide services that enhance the quality of life for your vehicle. I previously visited the Honda dealership in Waldorf for an extended warranty claim on my compressor and condenser. They incorrectly quoted me, claiming that my compressor was broken and that I needed to spend $1,820 on repairs. However, the technicians at J.J. found that I only needed more freon. The service was excellent, and I would come back if I ever have issues with my car.

Hi Tyler, Thank you for your kind words—and thanks for trusting our team to provide you with a free second opinion! We’re glad we were able to get to the root of your A/C issues and give you the information you needed to make the right call for your vehicle. We look forward to seeing you again if the need ever arises!

- J.J.'s Auto Service Center
5

JJs employees are always friendly. They called to keep me updated every step of the way, even helped me solve issues with the warranty company. They worked quickly and had my baby running like new again. I love them so much, I’m bringing my other 3 cars to them.

Hi Tia, Thank you for your great review! We’re really glad to hear your car is running like new again, and we appreciate you bringing your other vehicles to us as well. That kind of trust means a lot to us. Thanks again—we look forward to seeing you next time.

- J.J.'s Auto Service Center
5

I had my Mustang serviced twice. Both times I was very satisfied with the service. All employees are very professional and courteous. Their work is excellent and backed with warranty. Would definitely recommend J.J. Auto Service.

Hi Raymond, thank you for your review! We're really glad to hear you were satisfied with your service and that you feel your Mustang is in good hands with us! This is what we strive for. We appreciate your kind words about our team and the work we do. Thank you for your recommendation, and we look forward to seeing you again!

- J.J.'s Auto Service Center

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