Waldorf Auto Repair

Once again I received excellent car repair service on my 2010 Lexus ES350, and the most pleasant customer care by Leny and Justin at JJ’s Auto Service Center. They make you feel like family and that you and your vehicle matter. The car had not been holding a charge and kept needing to be jumped and the battery was new. As my son suspected, it was determined that the alternator needed to be replaced. Justin told me that it is labor intensive on Lexus’ because the alternator is so embedded. They also had to replace the serpentine belt. The car was towed in on Wednesday 1/17/24 and was ready by Friday 1/19/24! JJ’s is an awesome business and I will be referring anyone in need of car repairs!

Theeeeeeee BEST!!!!!! Hands down there are no words. All I can say is if heaven had a auto shop this would be it 🙏🏾

Outstanding customer service!

JJ's Auto Service Center has consistently exceeded my expectations with their exceptional service. Over the past year, I have entrusted them with servicing my vehicle, and they have always shown great respect towards it. One of the things I truly appreciate is their attention to detail, as I never have to worry about greasy smudges/fingerprints on my interior surfaces or exterior paint/vinyl wrap. Not only is their work of high quality, but JJ's Auto Service Center has also demonstrated their honesty, which is a rare find in the automotive industry. Their office is clean and inviting, creating a pleasant atmosphere. Leny, Justin and employees are extremely knowledgeable and maintain excellent communication. I highly recommend JJ's Auto Service Center to anyone in need of reliable and trustworthy automotive service.

Brought my Hyundai Palisade in because of rear door issue. The technician send me a detailed video of the issue and fixed it. The service was excellent and the receptionist Lenny was super nice and professional, will use again and would recommend for future car issues.

I love their visual explanations of maintenance concerns. The prices are reasonable as well.

I started having exhaust issues over the weekend so I went to google and found J.Jo’s auto service center. I called and told Leny what my issue was and she told me I could bring it in. Customer service was on point, everyone was so nice at the establishment. I liked how they not only told me what the issue was but had me come back as they showed me. I’m happy I found them and they were able to fix my car for me and the cost was not expensive at all and that was a fear of mine. They have now earned a new customer. Thank you all for everything today I truly appreciate it.

You were very pleasant to work with kept me informed has the process progressed and the cost was much less then expected which was a Hugh blessing the work was great I have not had an experience like this with a mechanic company in a long time I will Recommend you to anyone I meet keep up the good work

It has been a long since I have witnessed customer service, professionalism and pure goodness lined up. JJ's took care of my care, as a walking in too! They did an amazing job and found a way to charge me less. I will bring them all of my business in the future. Another thing, they treated every person that walked in with the same grace and dignity! I only mention this because the world is changing all the time, this business feels like you walked into your grandma's house and she is going to make sure everything will be alright. Thank you JJ's!

It has been a long time since I have witnessed customer service, professionalism and pure goodness lined up. JJ's took care of my care, as a walking in too! They did an amazing job and found a way to charge me less. I will bring them all of my business in the future. Another thing, they treated every person that walked in with the same grace and dignity! I only mention this because the world is changing all the time, this business feels like you walked into your grandma's house and she is going to make sure everything will be alright. Thank you JJ's!