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5

Justin and his team are Awesome 🤩 and they will get you back on the road! J.J.’s Auto is the ONLY place I Trust! Got a problem with your car, take it to J.J.’s ❤️ 😊 🌹

5

This place is Awesome. Leny & Justin is the best. The mechanics are very thorough. They will text videos of your vehicle with detailed explanations on any issues your vehicle may have. Customer service is A+ rating plus 5 stars. I no longer take my 2 vehicles to the dealership for service after my first visit with JJ's. JJ"s Auto Service Center in Waldorf truly deserve more than 5 stars.

5

2008 350Z Roadster, my "fun" car, super low miles and I'm meticulous about maintenance and repairs, so the car is almost like new. I took it to J.J.s for an A/C issue and an alignment. While the shop does close at 5pm, the after hours drop-off procedure is very convenient. Leave the car in an open spot, go to the handy key drop-off box, use the provided pen and envelope and done in 2 minutes. The next morning I received an acknowledgment call and was able to discuss my concerns. Next a tech called me and not only answered my questions in a polite professional manner, but also walked me through what was found during a very thorough inspection of the car. They told me I needed a new air filter, but did not push me on having them change it (it's an easy fix), and also told me they found a safety issue with the rear suspension that I was not aware of. Within a week (some delay for parts) the car was fixed. A/C is colder than it has ever been, and it drives straight as an arrow. After pickup I received another courtesy call, and again, all my questions were answered politely and professionally. No pressure for unnecessary repairs, no snide or rude conversations with bored or overworked techs. Some reviews talk about the shop being expensive, but from my experience their rates are at par with other shops, and the tremendously positive customer service is well worth it. I highly recommend J.J.'s in Waldorf, and will definitely use them again.

5

I recently opted to have my car serviced at JJ's Auto Service. I previously had my car serviced at a dealership, but the cost of doing so was just getting to be too much. After careful consideration, I decided to try JJ's. The folks at this shop are true professionals in every way. Leny and Justin were standouts and provided excellent service. I'd definitely recommend JJ's to anyone who is looking for a reputable service department and for a team who will do the job right! Thanks for what you do!

5

4

Great service. Very thorough

4

Quite enjoyed the services with this shop. I did my vehicle inspection here and ended up getting everything fixed up within 2 days. It would have been one day but someone ordered the incorrect parts for my car and I had to wait. I wish I had got gotten communication on my vehicle more frequently but I understand, they're usually pretty busy. All in all I enjoy their service and I enjoy the app as well, the discounts from it etc and would recommend anyone to come here. Prices are pretty fair (although getting anything done on a car is not cheap anywhere).

5

Had to get my trailer inspected. Made an appointment with J.J.’s. The receptionist was professional. The guy who did the inspection knew what he was doing and even taught me a few things about my trailer. I was pleased with the service and the fact that I passed inspection.

5

Great shop, happy I found them!

5

Always takes care of our vehicles!

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