Waldorf Auto Repair

I love their visual explanations of maintenance concerns. The prices are reasonable as well.

I started having exhaust issues over the weekend so I went to google and found J.Jo’s auto service center. I called and told Leny what my issue was and she told me I could bring it in. Customer service was on point, everyone was so nice at the establishment. I liked how they not only told me what the issue was but had me come back as they showed me. I’m happy I found them and they were able to fix my car for me and the cost was not expensive at all and that was a fear of mine. They have now earned a new customer. Thank you all for everything today I truly appreciate it.

You were very pleasant to work with kept me informed has the process progressed and the cost was much less then expected which was a Hugh blessing the work was great I have not had an experience like this with a mechanic company in a long time I will Recommend you to anyone I meet keep up the good work

It has been a long since I have witnessed customer service, professionalism and pure goodness lined up. JJ's took care of my care, as a walking in too! They did an amazing job and found a way to charge me less. I will bring them all of my business in the future. Another thing, they treated every person that walked in with the same grace and dignity! I only mention this because the world is changing all the time, this business feels like you walked into your grandma's house and she is going to make sure everything will be alright. Thank you JJ's!

It has been a long time since I have witnessed customer service, professionalism and pure goodness lined up. JJ's took care of my care, as a walking in too! They did an amazing job and found a way to charge me less. I will bring them all of my business in the future. Another thing, they treated every person that walked in with the same grace and dignity! I only mention this because the world is changing all the time, this business feels like you walked into your grandma's house and she is going to make sure everything will be alright. Thank you JJ's!

Mrs. Leny was amazing, she made sure everything from my estimate to my appointment ran smoothly! She even booked me an uber to take me back home after I dropped my car off! And Justin the guy that work on my car was awesome! He kept me informed about everything from when he diagnosed my car to calling telling me my car was ready! I have 3 cars and based off how they treated my daily driver, I trust them with my racecar and my wife's car! They have a customer for life!

Edit: J.J.’s Auto Service Center ended up bending over backwards to right this situation. They were sincere and apologetic for the inconvenience and I truly appreciate that. In the end, they delivered. Everyone was nice but service is less than timely. The business has had my car for two weeks. The date of when my part would arrive changed three times, and now my part will not arrive until next Monday; causing me to miss planned events due to no transportation. The company was recommended by CarMax as part of their CarMax Care system...never again.

The best customer service I ever had from any establishment. I will be recommending them.

I love taking my car to J&J’s aside from the discounts and the OTHER memberships benefits(yes there are more) ,the customer service is always top tier.They help out with just about every car service you can think of and if they can’t then they’ll figure out who can ,they’ll never leave you without an answer.I always recommend this establishment to anyone looking for some good service done on their vehicle.Quick S/O to Leny who is truly one of kind and is amazing at what she does

Satisfied customer here! Reasonably priced, excellent customer service, and honest about the work required. I had my front brake pads and rotors replaced on a 2016 Toyota Camry. J.J.’s did not try to price gauge me and even let me know some work a big name dealership recommended was actually not needed. I will be a returning customer.