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5

Great customer service working with Leny and Justin. Treated me like VIP. I would definitely bring my car back here.

Hi Tercola! Thank you for the opportunity to service your Mazda. We appreciate your trust in us and hope to be of service again soon.

- J.J.'s Auto Service Center
5

Exceptional service with knowledgeable technicians. Highly recommend.

Hi Raphael! Thank you so much for your 5 star review and your continued support and business. We appreciate your feedback and have appreciated servicing your 2013 Nissan Altima over the years.

- J.J.'s Auto Service Center
5

Great service! Went through my MD inspection very fast! Will be coming back

Hi Alex! Glad we were able to help with your Maryland Safety Inspection on your 2005 Acura last week. We appreciate your feedback and look forward to being of service in the near future.

- J.J.'s Auto Service Center
5

I had to have my entire power steering replaced and my rack&pinion in my 2014 GMC Denali Terrain- both times the service was outstanding & the technicians are top notch and certified in their specialties!! The Manager and the Operations Manager have excellent personalities, that made me feel easy-they were patient & answered all my questions and that was many as I don’t know cars😵‍💫🤣 …I’m going to go back for all my future service, I have let my family and friends know You can trust them to get it right the first time!👍👍👍👍👍When you go to J&J Auto you will experience hard working yet happy friendly staff and EXCELLENCE PERSONIFIED.!!!!!!!!!!!!!! I have never written a review but felt like I should share my thoughts this time…

5

From start to finish, J.J's Auto Service made getting my truck services so easy! Leny (Office Manager) exceeded all my expectations as well as the service manager, Justin! Extremely friendly, knowledgeable and mission focused. I highly recommend using them if you are looking for a team that puts their clients first! I will be using them moving forward!!

5

Wanted to thank J.AJ’s Auto service is dynamite the customer service is awesome Ms. Leny is also her customer service to the clients is the best I have ever had before. I came in for an inspection Mr. JJ conducted the inspection to the fullest he told me what was wrong with my vehicle with all honesty, I told him I would get everything fixed and come back. The same day I was able to get all the work done to my vehicle and returned to the shop. This company went above and beyond to help me and get my vehicle ready for the road, they even stayed a little later to accommodate me in which I am blessed to have a company like this I recommend 5 stars all the way Across the board thank you guys

Hi Marcellus! We’ve passed your wonderful review to our team members. Thanks so much for taking the time to leave a review about your recent service for your Tahoe. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us. Thanks for choosing us to service your vehicle.

- J.J.'s Auto Service Center
5

I bought my 06 Land Rover to J.J. very hesitant and upset due to past experience. My truck was a total mess due to electronic issues, they reassured me of their professionalism and told me not to worry and they would be able to fix. The Customer service was 100% from the beginning of my journey till the very end, in the middle of repair I was updated every step of the way. I've finally found an Auto Mechanic Shop i can finally trust. I'm beyond grateful and have I have a new fresh view of the Auto Mechanic if you live in the Waldorf area I highly recommend J.J Auto service. The entire staff is very pleasant and the mechanics did not hesitate to take the time to talk to me one on one.

Hi Lester! Thank you for your feedback and review of your recent service on your Land Rover. We’ve passed your kind words on to our team. The J.J.'s team members are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there is anything else we can do for you.

- J.J.'s Auto Service Center
5

I love the service I receive here every time I come here with my car. The customer service is the best everytime. I won’t any other shop work on my car for any reason. I love this place.

Hi Eddie! Thank you for the 5 star review and your continued business. We always appreciate the opportunity to be able to service your 2011 Mercedes-Benz.

- J.J.'s Auto Service Center
5

Let me start by saying everyone should take their car here. I’ve owned several vehicles like Mercedes, Lexus, Cadillac, BMW, and I’ve never had the experience at any of the luxury dealers, and I’m not talking about no coffee and doughnuts that I don’t eat or want. I’m talking about the service, and professionalism I encountered. I called to make an appointment, and I spoke with Leny, and she was very professional, and helpful. She even told me the earliest appointment wasn’t until the following Friday, and mind you I called on Tuesday. I asked could I bring the truck earlier so that it would be there, and is there a possibility they could get to it early, and Leny said if they get a cancellation they might be able to get to it early, so after a brief conversation she told me exactly what the problem with my vehicle was just by me describing the issue. Once I arrived with my vehicle almost two weeks early before my scheduled appointment to just drop off the truck so the problem wouldn’t worsen, and I was met by Justin and once again another very professional and knowledgeable individual, because he also confirmed what Leny said, and he had no idea I spoke with Leny, so everyone in this shop is very knowledgeable of vehicles. Both Leny and Justin were very knowledgeable and made my experience very pleasant. Oh yeah and don’t let me forget they gave me my vehicle back 5 days early if my scheduled appointment, because I chose to leave my vehicle it was fixed and running phenomenal again. Thank you Leny, Justin, and the mechanic that fixed my vehicle. Both Leny and Justin deserve a raise even if they just got one, because I will be returning to JJ’s Auto Service Center, and I will be also recommending everyone to them. Be Blessed, and keep up the good work!!

Hi Marcus! Thank you for the glowing 5 star review! We are grateful for your kind words and are pleased to know that your recent visit with us exceeded your expectations. Thank you again for choosing us to service your Ford truck and will certainly pass your comments to the staff members who were involved in assisting you. It is always our goal to ensure that all of our clients receive a memorable 5 star experience and we are glad that this was the case during your visit.

- J.J.'s Auto Service Center
5

Hi Kevin! Thank you for the 5 star review and the opportunity to service your Chevrolet Tahoe. We look forward to being of service again in the future.

- J.J.'s Auto Service Center

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