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5

Excellent service! From diagnosis to repairs, this shop described the issue, kept me informed about repairs and explained options to keep the total as low as possible. Lenny and Justin are awesome!!

Thank you Kevin for always being a loyal customer and we appreciate all of the referrals you provided to our business. It is always a pleasure serving you.

- J.J.'s Auto Service Center
5

I have gotten work done on my car many times at JJ’s. I drive for Lyft and Uber and put a lot of miles on my car that require a lot of maintenance. Although they are busier then when I first started going to them, I can call them anytime and they find time to squeeze me in or if they are too busy, they have me either drop my car off or bring it first thing in the morning. The last main service I had done there wasn’t listed but I had to get my alternator replaced. They were able to order it and replace and repair my other smaller issues in a relatively short time and for a much better price than other places. I like that they are considerate of my circumstances and they know that I need my car to make money so they accommodate me so I can get back to work quickly. Although I no longer see JJ, who is extremely nice and professional, he left the shop in good hands with Lenny and Justin. They treat me and my daughters like family. Lenny and my daughter were expecting around the same time. Lenny, who previously had a daughter, shared a lot of baby items with my daughter, who was expecting a girl. Who does things like that except friends and family! Well I consider myself family and you probably will too once you start going there and experience the kind of service that I have.

Ms. Milburn: Words cannot express how immensely grateful we are for this kind review. How special to know that we have customers like you to continue to support not only with their business, but with their kindness. We ABSOLUTELY consider you to be family because you are and we appreciate the trust you have extended to us and allowing us to continue servicing your vehicle. Thank you again 😊

- J.J.'s Auto Service Center
5

Billy always great to see you and glad the Mini is back on the road! Enjoy 😊

- J.J.'s Auto Service Center
5

Absolutely amazing customer service from the initial phone call, to the time I walked in the door to have my car serviced. I have gone to other mechanics in the area throughout the years, and have never gotten this level of customer service. Leny is so warm and welcoming. She updated me with the repair status, and let me I needed something additional done. My first time doing business with them, and I will definitely be a return customer.

So happy to have you as a customer Crissy and I’m even more thrilled that your first time visiting us was a good experience. We strive to give all of our customers the very best service we can! Thank you again for choosing to service your vehicle with us. - Leny

- J.J.'s Auto Service Center
5

Great service and customer care. Completed tasks fast and did not over charge.

Appreciate the feedback Jessica! Thank you for choosing J.J's Auto for your car service needs.

- J.J.'s Auto Service Center
5

If I could give this business ten stars I would. The staff is friendly, punctual, and always willing to help. I got my car (2015 CLA AMG) state inspected here and things couldn’t have went smoother. They explained what my car needed and even went to ends to get it done for me. I really appreciate all the staff here and they will be getting my business again in the future. If you’re in the area, and need repairs, come here!

🤩 absolutely speechless! We are happy to have met your expectations and please enjoy that amazing car!!

- J.J.'s Auto Service Center
5

First timer. Great customer service from everyone, excellent service and precise with information on my vehicle

Hi Theron, it was very nice meeting you a few days ago and certainly appreciate the time you took to leave us a review about your experience with us. Looking forward to having the Porsche in mint condition for you soon.

- J.J.'s Auto Service Center
5

This is the best place in Waldorf hands down. I love how they send pictures with the detailed inspection . I had my whole rear suspension dome including muffler and brakes good pricing and excellent customer experience would highly recommend

Latifah it is always a pleasure being able to service your family's vehicles and we appreciate that we're always the first call you make when it comes to your repairs or towing service needs. It has meant the world to us to having your trust and business.

- J.J.'s Auto Service Center
5

Stumbled across J.J.‘s during a Google search and decided to take a chance. Glad I did! Got friendly and great service and my car fixed properly.

5

Went here after a friend's recommendation. Great customer service as soon as I parked my car. Felt well taken care of. Also appreciate their honesty about whether I should get my tires rotated or not.

Elaine, thank you for taking the time to visit our shop the other day and glad we were able to meet your expectations.

- J.J.'s Auto Service Center

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